Privacy Policy
Effective Date: January 7, 2026
Welcome to skullcandy.us.com (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website skullcandy.us.com and any related services (collectively, the “Services”).
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Create or manage an account
- Make a purchase or place an order
- Subscribe to newsletters or marketing communications
- Participate in promotions, surveys, or contests
- Contact customer support or submit inquiries
This information may include your name, email address, billing and shipping address, phone number, payment-related details (processed by third-party payment providers), and any other information you choose to provide.
1.2 Information Collected Automatically
When you access or use our Services, we automatically collect certain information, including:
- IP address and general location data
- Device type, unique device identifiers, and operating system
- Browser type and language settings
- Pages viewed, links clicked, and time spent on the site
- Referring and exit URLs
This information helps us understand how users interact with our Services and improve performance, usability, and security.
1.3 Cookies and Similar Technologies
We use cookies, pixels, and similar tracking technologies to:
- Remember your preferences and settings
- Enable core website functionality
- Analyze site traffic and usage trends
- Deliver relevant advertising and promotions
You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of the Services.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, and maintaining our Services
- Processing transactions and fulfilling orders
- Communicating with you about your account, orders, or inquiries
- Sending promotional or marketing communications (where permitted by law)
- Improving our products, services, and customer experience
- Conducting analytics and internal research
- Detecting, preventing, and addressing fraud or security issues
- Complying with legal obligations and enforcing our terms and policies
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, analytics, marketing, and customer support.
- Legal Requirements: When required to do so by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
- With Your Consent: When you have provided explicit consent for us to share your information.
All third parties are required to protect your information and use it only for the purposes for which it was disclosed.
4. Third-Party Websites and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
5. Children’s Privacy
Our Services are not intended for children under the age of 13 (or under the age of majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
6. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
You may exercise these rights by contacting us using the information provided below. We will respond in accordance with applicable data protection laws.
7. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal information we collect and disclose. You may submit such requests by contacting us as described below.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: dataprotection@skullcandy.us.com
Mail: skullcandy.us.com Legal Department
Park City, Utah 84098, United States
